Refund policy


Street Savvy Clothing – Returns & Exchanges Policy

 

Return Window



We have a 14-day return policy, which means you have 14 days after receiving your order to request a return.





Eligibility for Returns



To be eligible for a return:


  • Items must be in the same condition as received – unworn, unwashed, and with original tags attached.
  • Items showing signs of wear, washing, or damage will not be accepted.
  • Proof of purchase (order confirmation or receipt) is required.






How to Start a Return



To request a return, contact us at streetsavvyclo@yahoo.com.


  • If your return is approved, we’ll send you instructions on how and where to ship your package.
  • Items sent back without requesting a return first will not be accepted.
  • Customers are responsible for return shipping unless the item was defective or incorrect.






Exchanges



The fastest way to exchange is to return your original item (following the steps above) and place a new order for the item you want.





Damages & Incorrect Items



Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect. We’ll evaluate the issue and make it right.





Non-Returnable Items



Certain items cannot be returned:


  • Sale items or gift cards
  • Custom products (such as special orders or personalized items)






Shipping, Lost, or Delayed Packages



Once an order has been shipped, Street Savvy Clothing is not responsible for delays, lost, or stolen packages.


  • Delivery issues must be resolved directly with the carrier (USPS, UPS, FedEx, etc.) using the tracking number provided.
  • No refunds will be issued for carrier delays or lost/stolen packages.






Refunds



  • Returns are inspected upon arrival.
  • If approved, a refund will be processed to your original payment method (minus shipping costs).
  • Please allow up to 10 business days for your bank or card provider to process the refund.
  • Items not meeting our return criteria will not be refunded and may be sent back at the customer’s expense.





📩 Questions?

You can always reach us at streetsavvyclo@yahoo.com.